Refund policy

We want you to feel confident shopping with Alba Moretti. If you are not satisfied with your order, you may request a return within 14 days of delivery.

To be eligible for a return, items must be unworn, unused, and returned in their original condition with all original packaging and tags where applicable.

To request a return, contact us at [SUPPORT EMAIL] with your order number and the reason for your return. Please do not return an item without contacting us first.

Once your return is received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Items that arrive damaged, defective, or incorrect should be reported to us as soon as possible with photographs so we can assist you.

Original shipping charges are non-refundable unless the product arrived damaged, defective, or incorrect.

For hygiene and safety reasons, certain items may not be eligible for return where applicable by law.